Practice & Patient News

Online Services Records Access

You can now look at your medical record online.

Being able to see your record online could help you to manage your medical conditions.  It also means that you can access your records from anywhere in the world should you require medical treatment whilst on holiday.

To apply & register

You may have already signed up to other online services, but due to the highly confidential nature of this service, we require patients to provide identification before the facility can be activated. Firstly, you will need to visit the surgery and complete an application form. You will then need to provide two items of identification: one showing proof of your address the other photographic ID.

The reception team will pass your application to a member of the clinical team for approval, and you will usually be able to view certain elements of your medical record within 5—10 working days.

Please note that clinical work always takes priority over administrative work such as this, so please bear with us if it takes a little longer.

Before you apply for online access to your record, there are some other things to consider. Although the chances of these things happening are small, you will be asked to confirm that you have read and understood the following before you are given login details:

Forgotten history - There may be something you have forgotten about in your medical record that you might find upsetting

Choosing to share information with someone - It’s up to you whether or not you share your information with others,  it’s your choice, but also your responsibility to keep the information safe and secure.

Coercion - If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best you do not register for access at this time

Misunderstood information - Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialists and not easily understood.  If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else - If you spot something in the record that is not about you or notice any errors generally please contact the Practice as soon as possible.

If you need any additional information or clarification please do not hesitate to contact us.